Carpet Cleaning Services Questions

General Carpet Cleaning FAQs

What products do you use in your cleaning process?

We use plant-based, antimicrobial, safe for children and pets, and eco-friendly cleaning solutions. These products effectively clean without leaving harmful residues.

How long does it take for carpets to dry?

Our eco-friendly cleaning process allows carpets to dry in just 1 hour, meaning less disruption to your day and quick access to your freshly cleaned home.

Are your cleaning products safe for pets and children?

Our products are non-toxic and antimicrobial, making them entirely safe for all household members, including pets and children.

Can you remove pet odors from carpets?

Yes, we specialize in pet odor removal. We use an eco-friendly solution that breaks down odor-causing bacteria at the source, leaving your carpets smelling fresh and clean.

How often should I have my carpets professionally cleaned?

To extend the life of your carpets, it’s recommended that you have them professionally cleaned at least once a year. You can time this by monitoring your furnace filters, as carpets also act as filters for your home.

What parts of the home can be cleaned?

Our rug and carpet cleaning services can clean all carpets, rugs, and carpeted stairs. Our team can also clean upholstered furniture.

Will all the spots on my carpet come out?

We treat all spotted areas using advanced techniques and are successful in more than 97% of cases. While most spots will come out, some stains may be permanent.

Pre-Carpet Cleaning Questions

Do I need to vacuum before a professional carpet cleaning?

Yes, vacuuming removes dry soil, dust, and dander, which allows our team to clean deeper and more thoroughly.

Do I need to move my furniture before the cleaning?

We can move lightweight furniture, but items heavier than 50 pounds, such as beds and dressers, will be cleaned around. You may move smaller items ahead of time if desired.

Carpet Maintenance FAQs

Are carpet protectors effective?

Yes, most new carpets come with a protector, but regular traffic and vacuuming wear it off over time. Reapplying it after cleaning can extend your carpet’s life.

Will store-bought cleaning machines work as well as a professional service?

No, store-bought machines lack the power to reach deep into the carpet fibers, where bacteria and allergens reside. They also do not rinse cleaning agents thoroughly, leading to faster re-soiling.

What can I do between professional cleanings to maintain my carpets?

Regular vacuuming and spot-cleaning with eco-friendly products will help prolong the cleanliness of your carpets.

Upholstery and Rug Cleaning FAQs

Can you clean my upholstery as well?

Yes, we offer eco-friendly upholstery cleaning services. We use antimicrobial solutions that are safe for delicate fabrics.

Do you clean antique or specialty rugs?

Yes, we handle antique and delicate rugs using plant-based cleaning solutions that are safe for sensitive fabrics.

Can I use your cleaning services for outdoor cushions?

We recommend regular cleaning of outdoor cushions with eco-friendly products to prevent allergens and preserve fabric quality. However, our services are typically focused on indoor carpet and upholstery cleaning.

Specialized Cleaning FAQs

What should I do to prepare my home before cleaning day?

Remove small or fragile items from the cleaning area, and we’ll handle the rest, including moving lightweight furniture. No special preparation is necessary beyond that.

Will your cleaning process remove allergens?

Our cleaning process effectively removes common allergens such as dust mites, pet dander, and mold spores, improving indoor air quality.

Eco-Friendly FAQs

Why choose eco-friendly carpet cleaning?

Eco-friendly cleaning products protect the environment and are safer for your home, particularly for people with chemical sensitivities. Our anti-microbial, plant-based green carpet cleaning products minimize harmful residues.

Do your green carpet cleaning services help improve indoor air quality?

Our services contribute to healthier indoor air quality by using low-VOC, hypoallergenic cleaning processes and removing allergens from your carpets.